Support Center

• Position it lying down/horizontally, for both QUANTAC® (in sheet form) and QUANTAC® MAX products (in roll form)
• Make sure to preserve QUANTAC® & QUANTAC® MAX products using PET (polyethylene)-coated paper wrapper to avoid direct contact with water, dew, and steam
• Apply the FIFO (First in First out) goods management system when using QUANTAC® & QUANTAC® MAX products, or use the products no later than 1 year after purchase
• Store in an enclosed environment without direct sunlight, with a room temperature of at least ± 20°C and <70% humidity
• Keep distance from any possible light sources
• Prevent QUANTAC® & QUANTAC® MAX products from colliding with other materials

Currently, all company operations are carried out via the head office in Jakarta, but to reach customers outside of JABODETABEK, we have several official resellers appointed by the company in the areas of Sumatra, Kalimantan, West Java, Central Java, East Java, Bali, and Sulawesi.

QUANTAC® sticker products are A3+ size variants that are generally categorized into two types: paper stickers and film/vinyl stickers.

Below are the variants of QUANTAC® paper stickers:

• QUANTAC® Chromo
• QUANTAC® HVS
• QUANTAC® Kraft Paper
• QUANTAC® Koh I Noor
• QUANTAC® Concerto
• QUANTAC® Andromeda

Below are the variants of QUANTAC® film/vinyl stickers:

• QUANTAC® BOPP/PP Film (SKBP/YK/WK)
• QUANTAC® PET Film (SKBP)

For more information regarding QUANTAC® stickers, please click here to explore our product catalog.

QUANTAC® MAX stickers are large format variants currently available in 7 types, as follows:

• QUANTAC® MAX PVC Large Format Sticker
• QUANTAC® MAX PET Large Format Sticker
• QUANTAC® MAX PP Self-Adhesive
• QUANTAC® MAX PP Banner
• QUANTAC® MAX One Way Vision
• QUANTAC® MAX Aluminum Foil Self-Adhesive
• QUANTAC® MAX Floor Graphic

For more information regarding QUANTAC® MAX large format stickers, please click here to explore our product catalog.

QUANTAC® & QUANTAC® MAX sticker products are produced by highly reliable global manufacturers which excels in its field, combined with strict material selection for the surface layer, ink-receiving primer, adhesive, and the release paper which use high quality materials that meet our standards. All QUANTAC® sticker materials are also given special coating, ensuring high quality post-print results, while minimalizing the chances of static electricity.

QUANTAC® products are HP INDIGO certified so it can be printed using multitudes of digital printing machines, be it machines with dry toner ink or INDIGO paste ink

QUANTAC® MAX products can be printed using water-based inkjet, solvent, eco-solvent, UV, and latex technologies

• As a printing material provider committed to consistently delivering creative ideas and solutions, PT. Digital Sarana Intimediaalso offers a wide range of non-adhesive products, including:
  • ID Card Materials
  • Synthetic PET & PVC Materials
  • PET Cling
  • Brittle Stickers
  • Water Decal
  • Photo Paper
  • Fancy Paper
  • Magnetic Paper
  • RFID Paper
  • PP Banner
  • Advertising Displays
• For complete product information, please click here to explore our product catalog.

• Visit www.dsi.co.id and click the WhatsApp logo located at the bottom right corner of the screen
• Contact our Customer Engagement/Sales team at 021-6331856
• You can also purchase QUANTAC® & QUANTAC® MAX products through our Tokopedia Official Store

In general, direct purchases through the Customer Engagement/Sales team of PT. Digital Sarana Intimedia or via the Tokopedia Official Store are not subjected to a minimum order quantity, unless otherwise specified.

For purchases of ready-stock items directly through the PT. Digital Sarana Intimedia Customer Engagement/Sales team, orders will be dispatched from Jakarta with the following DELIVERY Standards:

• Purchases made before 1:00 PM (WIB) will be dispatched on the same day (Day T).
• Purchases made after 1:00 PM (WIB) will be dispatched on the following day (Day T+1).
• Shipping outside the JABODETABEK area via third-party logistics/expedition services is handled as follows:
  • The expedition service must be directly appointed by the customer.
  • Shipping costs/fees are to be borne and paid by the customer at the destination city (Freight Collect).
    
    

• All products distributed by PT. Digital Sarana Intimedia are under warranty. Any claims regarding product discrepancies in quality, specifications, performance, or condition will be eligible for a replacement of the same item, in accordance with applicable handling standards.
• To address complaints regarding products distributed by PT. Digital Sarana Intimedia, please contact the respective Customer Engagement/Sales representative.

• Gather information regarding the encountered issues, including:
  • What (Nature of the complaint or problem faced)
  • Which (Type of problematic material, including type, size, purchase lot number, and delivery details)
  • How (Incident details, including the printing process, finishing, and the application method onto the surface for stickers)
  • Where (Application surface/location, its shape, and surface condition)
  • When (Time when the problem first occurred)
  • How many (Quantity of problematic material within a single pack—whether partial or total)
• Collect supporting evidence for the complaint, as follows:
  • The problematic material
  • Samples of the application surface/media
  • Similar materials that do not exhibit the same issue
  • Other application surface samples that are not problematic (if available)
• Once you have all the complete information, you may promptly contact our Customer Engagement/Sales team at 021-6331856 for assistance, or click the WhatsApp logo located at the bottom right corner of the screen.